Telecom

BPMSoft is a CRM for telecommunications companies.
We offer an out-of-the-box solution to automate the full cycle of sales, marketing and after-sales service, expand functionality using low-code and industry partner solutions created on our platform.

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    Optimize business processes with BPMSoft!

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    Customer database management

    Use BPMSoft for comprehensive work with your customer database, and give your marketers and analysts powerful capabilities. Collect customer behavior data and create a 360⁰ customer profile based on various parameters. Use data to communicate efficiently through various channels and measure results with ready-made customer analytics reports.

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    Business process management

    Automate business processes of any complexity, from document approval to telecommunications services management. Optimize processes based on complex and intermediate results, identify bottlenecks and adjust employee performance.

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    Service center

    Automate all service processes in a shared service center. Machine learning will help optimize routine processes of distributing customer emails. The single system offers a knowledge base for quick responses, full-scale customer support, automation of external (service desk) and internal (help desk) services, and improved case processing efficiency.

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    Analytics and reporting

    Assess performance and make informed management decisions based on ready-made or custom reports with reliable analytical information. BPMSoft combines all necessary data in a convenient format in a single information space. You can optimize internal and external processes based on complex and intermediate data, monitor results against targets, and oversee the work of sales reps.

    BPMSoft

    The company BPMSOFT (part of the IT holding LANSOFT) was founded in 2010 and is the developer of its own low-code platform BPMSoft for automating CRM and internal business processes.

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    clients from large and medium-sized businesses

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    partners for implementing our platform

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    company employees

    Tasks solved by our service

    End-to-end analytics

    The set of analytical capabilities will be a useful tool at any phase of sales, promotion, customer and internal services. Track important company metrics in real time and make informed management decisions.

    Service

    Using the internal and external service solutions, you can optimize the operation of the service function and contact center, and manage your customer service, partner and internal service centers more effectively. Make counterparty relations more transparent, manageable and flexible, provide consistently high quality of services for businesses and minimize the cost of supporting functions.

    Sales

    BPMSoft is well-suited for automation of sales of any type and complexity: B2C, B2B, field, partner, bidding. Comprehensive support at each phase, planning and prediction, result assessment. Reference processes can be added with unique solutions designed for your company.

    Marketing

    BPMSoft offers a ready-made marketing toolkit to help you automate bulk emails and omnichannel communications, accelerate the process of creating trigger letters and landing pages, and substantially improve your USP. Plan your campaigns by reference to the selected target audience, geography, sales channels or other parameters. Use complex analytics data and AI for real-time prediction.

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    BPMSoft is a low-code platform for business process management

    Contact us to get an offer for your specific needs

    Learn how to improve your business with BPMSoft

    Leave your contact details and our sales rep will contact you shortly.

    Edit Content

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      I agree to receive newsletters from BPMSoft

      Let's get in touch

      Learn how to improve your business with BPMSoft

      Leave your contact details and our sales rep will contact you shortly.

        I consent to my personal data processing and have read the Privacy Policy
        I agree to receive newsletters from BPMSoft